OUR STORY
From the very beginning, Thump has been guided by a fundamental desire to create both a better cup of coffee and a better experience for the people who drink it.
The desire to marry together these seemingly disparate and unrelated philosophies came from the recognition that it was desperately needed in our industry. We saw that the coffee industry lacked providers who were passionate about both sides: not just the cup, but the cup and the human being hoping to be moved by it.
Over time, we’ve developed a strong reputation for the quality of our craft.
We want everything we make, everything we provide to our people, to be worth more than what they pay for it. Not simply because of our care for craft, but because of our care for them. Don’t miss what we are saying - we believe in our work, and we believe in perfecting our product. If we’re not striving to be the best - we don’t want to play the game. But why do we play the game? We play it for our people. Our craft is not the most important thing in our world: our people are.
We know coffee is just a beverage. Even so, we believe to our core that it is capable of amazing things.
We’ve seen firsthand how one cup can change the life of the one who drinks it.
Our People
Andy
Andy has been a part of the Thump team since 2014, and is our Area Manager, in charge of coffee for our Denver locations. Andy’s love for both the craft of making coffee and the art of caring for all who come through our doors makes him a fantastic leader for our crew. He oversees training and quality control and loves to talk/teach people about coffee.
John
As General Manager of Thump, John plays an essential role in keeping our team, cafés, and community connected. Since moving to Bend from Michigan in 2021, his warmth and ability to make everyone feel cared for have made him a key part of the Thump family. A lover of hiking and adventure, John’s mission is to serve the community and foster the welcoming vibe that makes Thump more than just a coffee shop.
Coco
Coco, our Head Roaster at Thump Coffee, was born in Guadalajara, Mexico and raised in Baja. He moved to Bend in 2022 with his amazing wife and two daughters and we were lucky enough to have Coco join our team! He loves soccer and motorcycles, he’s an amazing cook and makes great cocktails too. He goes above and beyond with everything he does and his family is the most important thing in his life. We are genuinely grateful for Coco and the quality of his craft at Thump Coffee.
Liz
Liz, our Café Lead at Thump Downtown, has been working for Thump since 2016. She lives out Thump’s mission every day by making everyone who walks through the cafe doors feel welcome and at home. Her smile is contagious and the drinks she makes are flawless. The dedication and support she gives to her team, and those around her is exceptional. Outside of Thump, Liz is a stained glass artist, dog mom, and small business owner. She’s darn good at having a lot on her plate and juggling it all with poise.
Kyra
Meet Kyra, our incredible Café Lead at Thump York! Her positive attitude transforms any space she’s in, and she’s intentional with everything she does. Originally from Medicine Hat, Alberta, Kyra grew up in Houston, TX, and swam competitively at LSU. After college, she and her husband Shane lived and traveled in a van before settling in Bend. She loves biking, hiking, running, and paddleboarding. Kyra’s warmth, leadership, and passion for serving people with purpose make her a standout, and her smile will make you feel instantly at home.
Shane
Shane, our Café Lead at Thump in The Grove, is known for his genuine care and ability to connect with anyone. Humble, community-focused, and passionate about coffee, he embodies everything we value at Thump. Originally from Northern Kentucky, Shane swam at LSU and, together with Kyra, lived an adventurous life traveling in a van before settling in Bend. A lover of biking, camping, and people, Shane’s authenticity and kindness make him an incredible friend, a community builder, and someone our customers can’t help but love.